At Radmade.ae, your satisfaction is our top priority, and we are committed to providing a seamless and hassle-free shopping experience. If for any reason you are not completely satisfied with your purchase, or if you receive an item that is damaged, defective, incorrect, or significantly different from what was described, you may request a return within 7 days of delivery. To be eligible for a return, the product must be unused, in its original condition, and packaged with all tags, accessories, and original materials intact.

To initiate a return, please contact us at [your email] with your order details, the reason for the return, and clear photos of the item if applicable. Once your return request is received, our team will review it and provide detailed instructions on how to send the item back to us. Upon receiving and inspecting the returned item, we will process a refund to your original payment method or arrange a replacement, based on your preference and item availability.

Please note that shipping charges are non-refundable, except in cases where the return is due to our error, such as sending the wrong or defective item. While we strive to handle returns quickly and efficiently, refund processing may take 5–10 business days, depending on your bank or payment provider.

By making a purchase on Radmade.ae, you agree to the terms of this Returns & Refund Policy. If you have any questions, concerns, or need assistance with a return, our customer support team is always available to help at [your email].